United Services Automobile Association Employee PAC - USAA Employee Pac issued the following announcement on March 11.
USAA has been recognized by Forbes and Statista as the top-rated bank in the U.S. on Forbes’ World’s Best Banks , based largely on customer satisfaction.
“We’re proud to be named one of the world’s best banks,” said Chad Borton, president, USAA Federal Savings Bank. “We continuously strive to offer the military community and their families highly competitive products and services that help them achieve their financial goals.”
Forbes partnered with market research firm Statista to measure the best banks in nearly two dozen countries. Statista surveyed more than 40,000 customers around the globe for opinions on their current and former banking relationships. The banks were rated on overall recommendation and satisfaction, as well as five subdimensions (trust, terms and conditions, customer services, digital services and financial advice). Between five and 60 banks were identified as top banks in each country, based on the total evaluations collected, the number of banks in the specific country and the scores achieved.
USAA scored highly on trust, financial advice and terms and conditions.
Original source can be found here.
Source: United Services Automobile Association Employee PAC - USAA Employee Pac